Posts Tagged ideas for customer service


User Experience (UX) Ideas From My Beauty Salon for Your Medical Practice

User Experience in the SalonThe User Experience, according to ISO Standards is defined as “a person’s perceptions and responses that result from the use or anticipated use of a product, system or service.” I recently had a User Experience¬† at a new hair salon. I left my previous hair salon because I did not have a good experience there.

My new hair salon appears to be actively competing for my business (I show up for appointments, pay my bill and tip the stylists – what’s not to like?) and seems to have designed my salon experience to keep me coming back.

My Customer Experience at the New Salon:


Posted in: Amazing Customer Service, Day-to-Day Operations, Innovation, Memes

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