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Everyone Is Essential: Guest Author Bob Cooper

by Abraham Whaley | Apr 14, 2013 | A Career in Practice Management, Amazing Customer Service, Day-to-Day Operations, Human Resources, Leadership, Quality

Some organizations will use the terms essential and non-essential workers as a way to distinguish between who needs to be on site in the event of an emergency, and who does not. I do understand the purpose of this distinction, however, it’s very important that...

Bob Cooper on Giving Thanks as a Manager

by Abraham Whaley | Dec 9, 2012 | A Career in Practice Management, Amazing Customer Service, Day-to-Day Operations, Leadership, Quality

During the holiday season we are reminded to give thanks and extend our best wishes to family, friends, and colleagues.  It’s a time to step back and reflect upon the accomplishments achieved in collaboration with your team, and feel a sense of gratitude for...

The Benefits and Drawbacks of Managing a Private Practice vs. Managing a Hospital-Owned Practice

by Mary Pat Whaley | Dec 5, 2010 | A Career in Practice Management, Physician Relations

Ownership Private practices are organized in a corporate model where the physicians are shareholders, or where one or more physicians own the practice and employ other physicians or providers.   Private practices are almost exclusively for-profit.  Physician practices...

New Employee Paperwork Explained – Part 1: The Application

by Mary Pat Whaley | Nov 21, 2010 | Human Resources

Ever wondered if you are doing things right, or doing the right things when you hire a new employee?  Then this series is for you! Human Resource Consultant Susan Hayes will cover the hiring paperwork including posting the job, the job application, the job offer...

Managers: Start Using the New I-9 for New Employees Friday April 3, 2009

by Mary Pat Whaley | Apr 2, 2009 | Day-to-Day Operations, Human Resources

New employees must complete the new I-9 form (Employment Eligibility Verification) beginning Friday, April 3, 2009.   Here is the link for the new form: New I-9 Form Managers, you do not need to to use the new form for employees whose hire date is prior to April 3....

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