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Understanding Health Insurance Plan Models

by Mary Pat Whaley | Jul 24, 2013 | A Career in Practice Management

      One of the (many) things that separates the business of medicine from so many other industries is the complexity of healthcare reimbursement. The healthcare reform process in the United States is shining an unrelenting spotlight on the price...

A Guide to Healthcare Buzzwords and What They Mean: Part One (A through L)

by Mary Pat Whaley | Mar 11, 2013 | Day-to-Day Operations, Headlines

Welcome to our guide to Healthcare Buzzwords! ACO An acronym for “Accountable Care Organization”, an ACO is a model of healthcare delivery in which a group of healthcare providers agree to accept payment for their services based on the aggregated health...

Six Reasons Why Your Doctor’s Office Doesn’t Call You Back and a Few Solutions

by Mary Pat Whaley | Feb 6, 2011 | Day-to-Day Operations, Physician Relations

Patients want to know why they can’t get a return call from their doctor’s office – here are six reasons why the calls have increased and physician offices are having trouble meeting the needs of their patients. Medication questions and requests for...

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