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There is No Such Thing as a 10-Minute Office Visit

by Abraham Whaley | Oct 15, 2012 | Amazing Customer Service, Collections, Billing & Coding, Day-to-Day Operations, Finance

I will never forget something a patient told me several years ago when I was covering the front desk in a practice I was managing. If you manage a practice and haven’t worked at your check-in and check-out desks recently, I highly recommend it. An insured...

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