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12 Ways to Supercharge Your Practice in 2012: #10 Fix the Phones

by Mary Pat Whaley | Jun 10, 2012 | 12 Ways to Supercharge Your Practice, Amazing Customer Service, Day-to-Day Operations, General, Practice Marketing

Any time I ask a practice about their pain points, they invariably name “the phones” as one of their toughest problems to solve. Phone calls are escalating as many patients are trying to avoid going to the doctor. That means instead of making an...

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