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12 Ways to Supercharge Your Practice in 2012: #3 Create a Customer Service Culture

by Mary Pat Whaley | Jan 16, 2012 | 12 Ways to Supercharge Your Practice, Amazing Customer Service, Day-to-Day Operations, Leadership

When do you think about customer service in your practice? When things start heading downhill? You overhear something that surprises you, complaints seem to be on the rise and you think, “time for another customer service seminar.” The problem with this,...

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