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12 Ways to Supercharge Your Practice in 2012: #2 Stop Sending Patient Statements

by Mary Pat Whaley | Jan 5, 2012 | 12 Ways to Supercharge Your Practice, Collections, Billing & Coding, Innovation

There are two things I’ve found over the years that medical offices have a hard time giving up. One is the appointment book. The other is patient statements. My first experience with creating patient statements was placing patient ledger cards on the copier. The...

Collections Basics – Part 1: Know Your Payers

by Mary Pat Whaley | Aug 24, 2011 | Collections, Billing & Coding, Day-to-Day Operations, Finance, Innovation

In a traditional healthcare setting, the revenue cycle begins with the insurance companies who pay the majority of the bill. There are multitudes of payers and each payer can have many plans.  How can a healthcare organization catalog this information, keep this...

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