by Abraham Whaley | Jan 14, 2013 | A Career in Practice Management, Day-to-Day Operations, Leadership
I have a saying about management that I try and keep front and center in my mind whenever I interact with employees. “There are two things you should never mess with: a person’s paycheck, and a person’s time off.” If you heard a lot of noise...
by Abraham Whaley | Jun 6, 2012 | Day-to-Day Operations, Electronic Medical Records, General, Innovation
Last week Mary Pat and I had a chance to meet and sit down for a while with a smart guy whose new venture is doing some really exciting things in the healthcare space. One of our favorite things to do! In an effort to keep on readers on the edge of what’s...
by Mary Pat Whaley | Jul 1, 2009 | Human Resources, Leadership
I don’t often find articles that reflect my own views as closely as the article “10 Ways to Keep Employees Happy” from HowStuffWorks by Cristen Conger does. Not only does Ms. Conger hit the list with 10 strong concepts, but she also gives great...
by Mary Pat Whaley | Oct 8, 2008 | Innovation
He said, “I’m looking for a doctor that uses email.” He said he would not use a doctor that doesn’t use email because he doesn’t have the time to fool around on the phone when he needs an appointment or has a question. Of course, in the...
by Mary Pat Whaley | Sep 16, 2008 | Leadership
It seems that my most popular post to date has been the one I wrote on the difference between its and it’s. This tells me that managers are looking for ways to improve their writing and communication skills. Not being one to overlook the obvious, I thought I...
