by Mary Pat Whaley | Nov 20, 2012 | Innovation, Learn This: Technology Answers
New AHRQ Guide Identifies Successful Design Methods for Development of Consumer Health IT At Manage My Practice, we get lots of calls from people with ideas for healthcare products. They want to tell us their ideas and get our feedback. We love to hear about their...
by Mary Pat Whaley | Apr 25, 2010 | Amazing Customer Service, Leadership, Memes
In 2001, the Institute of Medicine (IOM) published Crossing the Quality Chasm: A New Health System for the 21st Century, which outlined fundamental changes that must be made in order to improve healthcare in the United States. Here is a quote from the book:...