Physician Office Fax Scam Alert: Tape This Notice Above Your Fax!


The Centers for Medicare & Medicaid Services (CMS) have become aware of a scam where perpetrators are sending faxes to physician offices posing as the Medicare carrier or Medicare Administrative Contractor (MAC). The fax instructs physician staff to respond to a questionnaire to provide an account information update within 48 hours in order to prevent a gap in Medicare payments. The fax may have the CMS logo and/or the contractor logo to enhance the appearance of authenticity.

Medicare FFS providers, including physicians, non-physician practitioners, should be wary of this type of request. If you receive a request for information in the manner described above, please check with your contractor before submitting any information. Medicare providers should only send information to a Medicare contractor using the address found in the download section of the website found here or here.

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Leave a Comment (5) ↓


  1. kaserkes June 18, 2009

    What is the source of this alert?
    I can’t find any bulletins or news releases from CMS.

  2. lizard July 9, 2009

    re: cms alert-scam. does anyone have a copy of the fax and questionaire sent to physicians offices? cms does not have this information

  3. gemburey July 9, 2009

    Do you by chance have a copy of the scam fax that was sent to providers?

    • Mary Pat Whaley July 9, 2009

      Sorry, I’ve not seen the actual fax.

      Mary Pat