by Abraham Whaley | Oct 24, 2012 | A Career in Practice Management, Day-to-Day Operations, Leadership, Physician Relations
We recently had the opportunity to observe three Presidential debates. Undecided voters watched the responses from both President Obama and Governor Romney to determine who they would like to vote for. Some people were interested in learning more about each...
by Mary Pat Whaley | Oct 22, 2012 | Human Resources, Leadership, Manage My Practice Classics
This post is one of our top ranking posts of all time. This tells me that people continue to struggle with the process of evaluating employee performance. The point of the “5 Questions” evaluation is not to underline that the employee is often tardy or...
by Mary Pat Whaley | Oct 17, 2012 | Human Resources, Leadership
Sometimes a job just gets a little old, and even the best employees need a little something to get them re-engaged and excited again. Try one of the ideas below at your practice and let me know in the comments the ways you keep your staff energized and engaged! 1....
by Abraham Whaley | Oct 4, 2012 | Day-to-Day Operations, Leadership
If you’ve ever started a new managerial job without much information (verbal, written or otherwise) from the previous manager about how and why things are done, and what the secret handshakes in the practice are,...
by Abraham Whaley | Oct 2, 2012 | A Career in Practice Management, General, Human Resources, Leadership
Many years ago at my first management job, I cried while firing an employee. It was the first time I had ever fired someone, and this employee was an older woman whose part-time job was being eliminated. She comforted me, patting my arm and offering me a Kleenex....
by Mary Pat Whaley | Sep 5, 2012 | A Career in Practice Management, Compliance, Leadership
With the Republican convention now completed and the Democratic convention in full swing, it’s interesting to observe how both parties attempt to brand their candidates as being the most reliable and trustworthy. As citizens we try to understand each...
