by Mary Pat Whaley | May 8, 2011 | A Career in Practice Management, Leadership
It’s easy to think of your mother of Mother’s Day. Reminders are everywhere as we are nudged to think of her on the day everyone else does. Commercials, calendars and signage on jewelry shops beckon: “Mother’s Day is Next Sunday!” Of course we think...
by Mary Pat Whaley | Apr 6, 2011 | Compliance, Finance, Headlines, Leadership
Fiduciary: a duty (from Latin fiduciarius, meaning “(holding) in trust”; from fides, meaning “faith”, and fiducia, meaning “trust”) is a legal or ethical relationship of confidence or trust regarding the management of money. Over...
by Mary Pat Whaley | Oct 5, 2010 | A Career in Practice Management, Human Resources, Leadership
In the book “Primal Leadership ”“ Realizing The Power Of Emotional Intelligence”, the authors Goleman, Boyatzis, and McKee discuss the importance of both personal competence (how we manage ourselves), and social competence (how we manage relationships), relative to...
by Mary Pat Whaley | Sep 1, 2010 | A Career in Practice Management, Human Resources, Leadership
Bob Cooper and I connected on LinkedIn when he responded to a question in a way that I thought was quite different from all the other answers. That inspired me to view his profile, see his book and contact him about answering some questions about his book for MMP...
by Mary Pat Whaley | Aug 8, 2010 | A Career in Practice Management, Leadership
If the topic caught your eye it’s likely because medical practice managers are practical people. Our job is to get things done and we do it with a passion for being efficient as well as effective. So you are on the lookout for tips and advice to help you do your...
by Mary Pat Whaley | Jul 11, 2010 | Day-to-Day Operations, Leadership
Note: I am republishing this to my email subscribers because none of the links worked the first time around. I’ve fixed everything now – so sorry for the error – must have been healthcare fatigue!...