by Mary Pat Whaley | Aug 23, 2009 | Day-to-Day Operations, Human Resources, Leadership
Why are staff meetings important? They are important because face-to-face communication is important to people and bi-directional communication is important to people. In other words, they want to see your face and they want to have a dialogue with you. They want to...
by Mary Pat Whaley | Jul 21, 2009 | Day-to-Day Operations, Human Resources
A reader recently posed the question “Should a medical office manager eat lunch with the staff?” This question is more complex than one might originally think, and a lot of psychology actually plays into the answer. Here are some guidelines to help...
by Mary Pat Whaley | Jul 1, 2009 | Human Resources, Leadership
I don’t often find articles that reflect my own views as closely as the article “10 Ways to Keep Employees Happy” from HowStuffWorks by Cristen Conger does. Not only does Ms. Conger hit the list with 10 strong concepts, but she also gives great...
by Mary Pat Whaley | Jun 10, 2009 | Human Resources
My personal list of new employee orientation best practices has been shaped by my experiences in private practices as well as hospitals. Every organization has different resources to draw upon, but each group has core goals that must be fulfilled by a good...
by Mary Pat Whaley | May 12, 2009 | Human Resources, Leadership
Most of us have heard that interviewers make up their minds about applicants in the first minutes, or even seconds of an interview. But what about once the applicant has been hired, or even once an employee has been with us for several years? Do we base our beliefs...
by Mary Pat Whaley | Apr 2, 2009 | Day-to-Day Operations, Human Resources
New employees must complete the new I-9 form (Employment Eligibility Verification) beginning Friday, April 3, 2009. Here is the link for the new form: New I-9 Form Managers, you do not need to to use the new form for employees whose hire date is prior to April 3....
