Exam Rooms (how many?)

How many exam rooms should you have in a practice, you ask?   This number depends on several things: The pace at which the provider works The amount of time the provider spends in the exam rooms How mature the provider’s practice is Services that are provided in...

Pareto Principle (the 80/20 rule)

Popularly called the 80/20 Rule, the Pareto Principle states that in any system, you can generally count on 80% of the effect to come from just 20% of the causes.  My favorite truism is that 20% of your staff creates 80% of your problems.

Digital Stealth Economy

You know what this is.  Businesses, industries and others are digitally listening to our chatter and our clicks and are mining our buying decisions, website trail and yes, health information for the purpose of improved marketing and sales.

ANN (Artificial Neural Network)

An artificial neural network (ANN), usually called “neural network” (NN), is a mathematical model or computational model that tries to simulate the structure and/or functional aspects of biological neural networks. It consists of an interconnected group of...

Collection Agency

A collection agency collects the amount owed to a medical practice by a patient when the practice has exhausted all efforts to collect the debt.  Most practices will send the patient several statements and call the patient before “turning them over” to a...

Co-insurance

Co-insurance is a percentage of the allowable charges that the patient is required to pay at the time of service. Typically, the patient’s deductible must be satisfied before the payer will pay on a claim.