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ABCs: Checklist for a New Practice or a Newly Purchased Practice

by Mary Pat Whaley | Jul 26, 2009 | Day-to-Day Operations

Sometimes when I feel like challenging myself I’ll try to make a checklist in the form of the ABCs.  It’s a great brainstorming technique and you can take a little poetic license just for fun.  Here’s a list for new practice start-ups or practices...

Dear Mary Pat: Should a Medical Office Manager Eat Lunch With the Staff?

by Mary Pat Whaley | Jul 21, 2009 | Day-to-Day Operations, Human Resources

A reader recently posed the question “Should a medical office manager eat lunch with the staff?”  This question is more complex than one might originally think, and a lot of psychology actually plays into the answer.  Here are some guidelines to help...

More Practice Management Resources to Help You Get Your Community Illness Plan in Place

by Mary Pat Whaley | May 12, 2009 | Day-to-Day Operations

Now is the time to follow-up on those good intentions of yours to make sure your swine flu/pandemic illness policy is all that is should be.  Things are calming down a bit (although US numbers are rising, cases are mild) and as we might have a bit of calm before the...

Pandemic Possibilities: Do You Have a Plan for Your Patients and Your Employees?

by Mary Pat Whaley | May 3, 2009 | Day-to-Day Operations, Headlines

The HHS and the CDC have developed lots of widgets that you can place on your practice website to give your patients the latest information on the swine flu.  You can get a widget for your practice website from HHS here or from CDC here. These sites also provide...

What is a Medical Home?

by Mary Pat Whaley | Apr 22, 2009 | Day-to-Day Operations, Medicare & Reimbursement, Memes

The Medical Home, also called the Patient-Centered Medical Home, and the Personal Medical Home, is a movement to solve the problem of fragmented care (one hand doesn’t know what the other is doing) by having a primary care physician or practitioner act as the...

Managers: Start Using the New I-9 for New Employees Friday April 3, 2009

by Mary Pat Whaley | Apr 2, 2009 | Day-to-Day Operations, Human Resources

New employees must complete the new I-9 form (Employment Eligibility Verification) beginning Friday, April 3, 2009.   Here is the link for the new form: New I-9 Form Managers, you do not need to to use the new form for employees whose hire date is prior to April 3....
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