by Mary Pat Whaley | Jul 26, 2009 | Day-to-Day Operations
Sometimes when I feel like challenging myself I’ll try to make a checklist in the form of the ABCs. It’s a great brainstorming technique and you can take a little poetic license just for fun. Here’s a list for new practice start-ups or practices...
by Mary Pat Whaley | Jul 21, 2009 | Day-to-Day Operations, Human Resources
A reader recently posed the question “Should a medical office manager eat lunch with the staff?” This question is more complex than one might originally think, and a lot of psychology actually plays into the answer. Here are some guidelines to help...
by Mary Pat Whaley | May 12, 2009 | Day-to-Day Operations
Now is the time to follow-up on those good intentions of yours to make sure your swine flu/pandemic illness policy is all that is should be. Things are calming down a bit (although US numbers are rising, cases are mild) and as we might have a bit of calm before the...
by Mary Pat Whaley | May 3, 2009 | Day-to-Day Operations, Headlines
The HHS and the CDC have developed lots of widgets that you can place on your practice website to give your patients the latest information on the swine flu. You can get a widget for your practice website from HHS here or from CDC here. These sites also provide...
by Mary Pat Whaley | Apr 22, 2009 | Day-to-Day Operations, Medicare & Reimbursement, Memes
The Medical Home, also called the Patient-Centered Medical Home, and the Personal Medical Home, is a movement to solve the problem of fragmented care (one hand doesn’t know what the other is doing) by having a primary care physician or practitioner act as the...
by Mary Pat Whaley | Apr 2, 2009 | Day-to-Day Operations, Human Resources
New employees must complete the new I-9 form (Employment Eligibility Verification) beginning Friday, April 3, 2009. Here is the link for the new form: New I-9 Form Managers, you do not need to to use the new form for employees whose hire date is prior to April 3....