by Abraham Whaley | Nov 9, 2011 | Day-to-Day Operations, Human Resources, Leadership, Manage My Practice Classics
Mary Pat’s Note: This first ran in 2009 and it continues to be a visitor-favorite! If you are using it and added your own rules to it – leave us a note in the comments and share your own “Golden Rules.” Sometimes...
by Abraham Whaley | Nov 3, 2011 | A Career in Practice Management, Collections, Billing & Coding, Day-to-Day Operations, Finance, General, Medicare & Reimbursement
As we finish off another month here at MMP, we wanted to go back over some of our most popular posts from the month and get ready for another busy, productive, and meaningful month. Presenting, The Best of Manage My Practice, October 2011! Are you ready for the...
by Abraham Whaley | Nov 2, 2011 | Collections, Billing & Coding, Day-to-Day Operations, Finance, General
After Mary Pat’s “Coding for the Rest of Us” post this July, she sat down with Lyndsey Coates from Nuesoft as part of their monthly Healthcare IT Podcast to discuss more about how even a basic understanding of coding among patient contacting and...
by Mary Pat Whaley | Oct 11, 2011 | Day-to-Day Operations, Finance, Leadership
Peter Polack, MD of Medical Practice Trends interviewed me recently for a series of podcasts for his site. Here we talk about “How To Tell If Your Practice Is Well-Managed.” Click here to listen. Warning signs that your practice has management issues Why...
by Mary Pat Whaley | Sep 18, 2011 | A Career in Practice Management, Amazing Customer Service, Day-to-Day Operations, Practice Marketing
I have not always been excited to hear patient complaints. As a younger manager I absolutely dreaded when a patient wanted to speak to me. I felt that I had little to offer a patient who expressed anger or frustration with something that had happened and I was very...
by Mary Pat Whaley | Sep 16, 2011 | Day-to-Day Operations, Medicare & Reimbursement
NOTE: The 2012 – 2013 flu shot codes can be found here. ———————————– Today the Centers for Medicare and Medicaid Services (CMS) released the new pricing for flu shots for Medicare patients...
