by Mary Pat Whaley | Nov 2, 2015 | Collections, Billing & Coding, Starting a New Practice
I recently helped a physician start a new practice and we began applying for enrollment with the Big Five insurance companies. The physician was stunned to find: Insurance companies regularly “lost” her applications and we had to submit the same...
by Mary Pat Whaley | Oct 15, 2015 | Amazing Customer Service, Collections, Billing & Coding, Day-to-Day Operations, Finance, Human Resources
Do not incentivize and reward your billing staff for reduced days in accounts receivable, increased collections or decreased non-contractual (bad debt) write-offs! I bet you thought I was going to say that billers are paid to do a job and they should not be...
by Abraham Whaley | Jul 16, 2015 | Collections, Billing & Coding, Day-to-Day Operations, Electronic Medical Records, Headlines, ICD-10, Medicare & Reimbursement
October 1, 2015 is a date that looms large for everyone involved in the operational and financial functions of any medical practice. At the time of this post’s publishing, practice administrators, managers, billers and coders have less than three...
by Mary Pat Whaley | May 31, 2015 | Collections, Billing & Coding, Compliance, Day-to-Day Operations, Finance, Headlines
At Manage My Practice, we are big proponents of using a Credit Card on File (CCOF) system in medical practices to reduce expenses and improve cash flow. Knowing how your processing vendor’s pricing plan and security features work are critical to implementing...
by Mary Pat Whaley | May 19, 2015 | Collections, Billing & Coding, Electronic Medical Records, Medicare & Reimbursement
Can Physicians Get Paid for Chronic Care Management? Everyone was very excited when Medicare announced its policy to start paying in 2015 for Chronic Care Management (CCM) services – non face-to-face services that physicians have been providing to their...
by Mary Pat Whaley | May 4, 2015 | Collections, Billing & Coding, Compliance, Day-to-Day Operations, Finance, Headlines, ICD-10
There is a lot of advice out there on making the transition to ICD-10. Your medical practice may already have taken some of this advice and you are well on the way to readiness for I-10. But if you’ve not done anything yet for the transition, this article is for...
