by Mary Pat Whaley | Apr 23, 2018 | A Career in Practice Management, General, Leadership, Starting a New Practice
A question I recently answered on Quora was: How would you go about asking a business professional that you admire, for advice on starting up a business? My answer could just as easily apply to asking someone to mentor you. Here’s what I said: Asking someone for...
by Mary Pat Whaley | Feb 27, 2018 | A Career in Practice Management, Amazing Customer Service, Day-to-Day Operations, Human Resources, Quality
This month John Perry Barlow died. Described by Stephen Levy of Wired as a “cowboy, poet, romantic, family man, philosopher, and ultimately, the bard of the digital revolution”, Barlow penned a list he called the “25 Principles of Adult Behavior,” as a series of...
by Mary Pat Whaley | Jan 30, 2018 | A Career in Practice Management
I recently was asked how to start consulting in the medical practice management space. I love consulting, but it’s not nearly as glamorous and freewheeling as it might look. Don’t Quit Your Day Job Unless you have an amazing referral stream or money to put...
by Mary Pat Whaley | Jan 3, 2018 | A Career in Practice Management, Day-to-Day Operations
Excel (or any spreadsheet program, try OpenOffice if you don’t have Excel) should be the go-to tool for any medical practice manager who is tasked with data analysis. Examples of some of the data you should be analyzing in your practice: What are my net...
by Mary Pat Whaley | Feb 24, 2016 | A Career in Practice Management, Human Resources, Leadership, Quality
Daniel Pink recently published a list of 10 books every new manager should read. I’d like to spin his list into my own 10 books that I recommend for all new healthcare managers. Dan’s pick #1: ‘Drive’ by Daniel H. Pink I agree with his...
by Abraham Whaley | Aug 4, 2015 | A Career in Practice Management, Electronic Medical Records, Innovation
For a long time the idea of wearable health tracking devices seemed like an idea out of science fiction, but these days the technology is real and cost effective, and wearables will have a big effect on how your practice operates. Here with more insight on the nascent...
