I received an email today from SubroShare® founder and CIO Stephen Ambrose, letting me know that SubroShare® has changed its marketing model from what he described in his recent interview here. He describes the new model: It was thought at one time that the health...
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Electronic Medical Record Guru Rosemarie Nelson Reveals Best EMR Product on the Market Today
Okay, okay, so I shamelessly lured you into reading this post by telling you Rosemarie Nelson would reveal the "best" EMR product on the market, and she really does, only not in the way you wish she would. Read on to the end of this post for her EMR advice. It was my...
Second Life (SL)
Second Life is a virtual world accessible via the Internet. A free program called the Second Life Viewer enables its users called Residents, to interact with each other through avatars (two-dimensional representations of people.) Residents can explore, meet other...
Electronic Faxing
Electronic faxing (also called efaxing, online faxing or internet faxing) is the process of sending a document between two people/accounts via the Internet, much in the way email sends messages over the Internet between two people. eFaxing is a preferred method of...
SubroShare®: Is This the New Way to Bring Value to Payer Contract Negotiations?
Click here for the December 9th UPDATE I posted on SubroShare's announcement that they will not be focusing on physicians as clients. I recently interviewed Stephen Ambrose, the Founder and CIO of SubroShare®, a database of medical record requests. Steve has a lot of...
SWOT: What My Mentor Taught Me That I’ll Never Forget
I have been fortunate to have had some wonderful mentors in my life. One in particular influenced me greatly, and I owe him a debt of gratitude to this day. He is the one who taught me how to do a SWOT self-analysis. Here is how Wikipedia defines the SWOT Analysis:...
Guest Author: Denise Price Thomas Talks About Being a Mystery Patient and the View from “The Other Side of the Desk”
Welcome Denise Price Thomas, practice administrator (32 years) and consultant. Throughout her career, Denise has been passionate about creating positive experiences for patients and customers. She enjoys teaching customer service and effective communication. She...
The ABN: The Most Misunderstood and Underutilized Document in Healthcare
There's a new ABN form required to be in use in January 2012 - read about it here in my article "Everybody’s Favorite Form: New Advance Beneficiary Notice of Noncoverage (ABN) Form Begins in 2012" Note from Mary Pat: The Advance Beneficiary Notice of Noncoverage (ABN)...
A Book is Born and a Website is Reborn
At last, here is what all the shouting's about! A new website and a new book all in one day. Just for kicks, I interviewed myself about these changes. Q: Mary Pat, why all the changes all at once? A: I didn't start out to publish a book and redo my website all at...
A Sneak Peak at My New Book: Step-by-Step Instructions for Collecting Patient Balances in Your Medical Practice
From the Introduction: It has never been more urgent or more difficult to collect patient-responsible balances. The combination of high-deductible health insurance plans increasing in popularity and the massive loss of medical benefits creates a pressing need for...
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