I am always excited when physicians design products for other physicians because they "get it." Here's the tale of a Midwest physician, Dr. Fred Church, who has developed a free app to communicate one-on-one with his patients via email or text. Mary Pat: Dr. Church,...
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Ch-Ch-Ch Changes: Endings & New Beginnings by Consultant Bob Cooper
As we pass Labor Day I find myself thinking about the transition from summer to fall, even though the fall season doesn't officially begin for a few more weeks. It seems as if the pace starts to pick up again. Vacations come to an end, students return to school, and...
What Doctors Can Learn from Hip Hop Mogul Jay-Z
Do you know who Jay-Z is? If not, chances are your kids do. Jay-Z is one of the most successful rap artists of all time, and has parlayed that success into a career in fashion, merchandising, his own line of vodka, as well as an ownership stake in the NBA's New Jersey...
Are Patients Lost in Translation? An Interview With Dr. Charles Lee of Polyglot
Sometimes you find the most amazing things in your own backyard. In Research Triangle Park, NC, I found the wonderful Dr. Chuck Lee, President and Founder of Polyglot. I was bemoaning the lack of good translation software for healthcare and Sims Preston, CEO of...
Introducing a New HIPAA Privacy Notice for Patients and Practices
September 23, 2013 is the date that medical practices and other covered healthcare entities will roll out a new Notice of Privacy Practices to patients to be compliant with the HIPAA Omnibus rule enacted in March 2013. What Does This Mean For Patients? Patients should...
5 Ways Technology Can Help Your Patient Relationship Management
Patient relationship management is about more than just healthcare issues; it’s about building a connection that leaves your patients feeling that you genuinely have their personal interests in mind. We all love to be recognized, and your patients appreciate it when...
How Are Physicians Returning to Private Practice?
The healthcare industry has gone through a lot of change very quickly in the past five years, with still more to come. Independent practices and smaller physician groups have a lot of reason to "seek higher ground" in mergers, partnerships, and buyouts by larger...
Ten Golden Rules for Every Medical Practice – A Manage My Practice Classic
Although I originally created this list for medical practices in 2009 and republished it in 2011, I think it still stands true today and applies to all workplace situations. Sometimes employees do not understand or follow the most basic workplace guidelines....
[Guest Post] – 7 Tactics to Improve Patient Retention in Your Medical Practice
Attracting new patients to your practice is one thing, but keeping them can be an entirely different issue. The days when you got to treat all members in a family from the cradle to the grave are long over, and regular attrition is an ongoing concern. You may not be...
The Danger Signs of Picking the Wrong Medical Billing Company
Outsourcing your billing can be a great decision. Practices typically outsource billing when they feel they don't have the people, space, resources, bandwidth or finances to keep billing in-house. There is a strong difference of opinion as to which model is...
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