Long Tail (Courtesy of hittail.com)

The long tail is an economic concept that says the collective demand for less-popular items (in green) can exceed the all the most popular added together (in red). Online music stores are a perfect example because they can carry large collections of music just as...

Chart Audit Request Management

When a payer or health plan calls your practice and requests records or requests an on-site visit to review charts, follow this guideline: Be professional at all times.  Audits can be nerve-wracking and can be a drain on internal resources, but there is always...