by Mary Pat Whaley | Jun 10, 2012 | 12 Ways to Supercharge Your Practice, Amazing Customer Service, Day-to-Day Operations, General, Practice Marketing
Any time I ask a practice about their pain points, they invariably name “the phones” as one of their toughest problems to solve. Phone calls are escalating as many patients are trying to avoid going to the doctor. That means instead of making an...
by Mary Pat Whaley | Jun 3, 2012 | Electronic Medical Records, Medicare & Reimbursement
Did you know that CMS has its own YouTube channel? CMS has just posted YouTube videos of physicians discussing their experiences with EHRs and Meaningful Use. The videos were taken during the recent 2012 HIMSS (Healthcare Information Management and System Society)...
by Mary Pat Whaley | May 28, 2012 | Collections, Billing & Coding, Day-to-Day Operations, Finance
Manage My Practice is pleased to announce the first in a series of online classes for healthcare managers called “The Smart Manager Series.” The first class will be held Friday, June 1, 2012 from 1:00 -2:00 p.m. Eastern Standard Time. The topic is...
by Mary Pat Whaley | May 22, 2012 | General
Needlestick injury is a serious problem among healthcare workers. It is estimated that 800,000 needlesticks occur each year in the US, with about 2% of these likely to be contaminated with HIV. The risk of infection with Hepatitis B (HBV) or Hepatitis C (HCV) from a...
by Mary Pat Whaley | May 22, 2012 | Definitions
The term “Big Data” means the access to, and more importantly, analysis of huge sets of data created by medical providers and devices while treating patients. The end goal is to use the huge sets of data to gain insights into patient care and the human body with...