by Mary Pat Whaley | Mar 3, 2013 | A Career in Practice Management, Leadership
Former Secretary of State Hillary Clinton has stated that she plans on spending a lot of time getting rest and relaxation. She had an extensive travel schedule and was feeling burnt out from a very demanding role. How are you feeling right now? Do you feel that your...
by Mary Pat Whaley | Feb 27, 2013 | General
In addition to consulting, I often take interim management positions. Recently I was asked to complete an online application. To my surprise, before I started attacking the empty fields on the electronic form, I was asked to review a list of responsibilities and...
by Mary Pat Whaley | Feb 26, 2013 | Day-to-Day Operations, Human Resources, Leadership
As a consultant, I have been asked to go into many organizations where I have found important projects lingering or causing such stress for a supervisor that they feel paralyzed. No one is happy. Not the leader asking for results or the supervisor who is feeling...
by Mary Pat Whaley | Feb 24, 2013 | Headlines
The U.S. Department of Health and Human Services (HHS) issued a final rule Friday, February 22nd that implements five key consumer protections from the Affordable Care Act, and makes “the health insurance market work better for individuals, families, and small...
by Mary Pat Whaley | Feb 20, 2013 | Amazing Customer Service, Collections, Billing & Coding, Compliance, Day-to-Day Operations, Medicare & Reimbursement, Medicare This Week
When I come across a product or a service that I think is interesting, I want to write about it. When I connected recently with VibrantUSA, I found a service I never knew existed – an insurance broker specializing in Medicare plans! Here’s my interview...