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Monday Special:17 Financial Terms Every Medical Practice Manager Should Know

by Mary Pat Whaley | Jan 26, 2009 | Collections, Billing & Coding, Day-to-Day Operations, Finance

I got the idea for this post from an article titled “18 Financial Terms Every Leader Should Know,” by Dan McCarthy at Great Leadership.  I thought it was a great post and created one of my own, borrowing a few good ones from Dan and adding examples for...

Monday Special: Interview with NPIdentify’s Marti Jensen

by Mary Pat Whaley | Jan 19, 2009 | Medicare & Reimbursement

Note: Here is an updated (October 2010) list where you can find NPIs. https://nppes.cms.hhs.gov/NPPES/NPIRegistryHome.do http://nynpi.com/ http://www.npinumberlookup.org/ http://www.npinumberlookup.org http://www.npivalidator.com/ http://npidb.org/...

Monday Special: Get Some Advice From A Slacker Manager

by Mary Pat Whaley | Jan 12, 2009 | Day-to-Day Operations

Browsing the Web (as I usually do most Sunday nights deciding what to write about for my Monday Special) I tripped over the site “Slacker Manager” and immediately liked it!  The post from Slacker Manager Phil Gerbyshak that caught my eye was one on writing...

Spotted! Amazing Customer Service at My Dentist’s Office

by Mary Pat Whaley | Jan 5, 2009 | Amazing Customer Service

The older I get, the more I dislike going to the dentist.  I don’t know if it has to do with the increasing number of root canals and crowns I’ve needed, or if it has to do with becoming more controlling as I age and feeling totally out of control in the...

Monday Special: Seven Ways to Make Your Outlook Calendar Work Harder For You!

by Mary Pat Whaley | Jan 5, 2009 | Day-to-Day Operations

Note from Mary Pat: Please welcome Linda ClenDening, CMPE guest author for this post on maximizing efficiency using Outlook.  Linda is COO at Premier Orthopaedics and Sports Medicine in Nashville, TN and she strives to manage internal processes well by monitoring the...
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