by Mary Pat Whaley | Jan 10, 2010 | Day-to-Day Operations, Human Resources
You probably can’t. But that doesn’t mean I haven’t been guilty of trying to in the past. I have typically had a policy in my personnel handbook saying staff can be terminated for discussing wages. But should you really follow through with that...
by Mary Pat Whaley | Jan 3, 2010 | Day-to-Day Operations, Medicare & Reimbursement
I sat at the checkout desk in my practice last week for the first time and as always, it was a revelation. If you haven’t worked your check-in and check-out desks recently, I highly recommend it. An insured patient that I checked out was shocked when I said the...
by Mary Pat Whaley | Dec 29, 2009 | Definitions
The philosophical principle or rule of double effect, attributed to the 13th century Roman Catholic philosopher Thomas Aquinas, states that even if there is a foreseeable bad outcome, like death, it is acceptable if it is unintended and outweighed by an intentional...
by Mary Pat Whaley | Dec 28, 2009 | Definitions
The Group Practice Definition (courtesy of HealthNoob.com) Under Stark, a group practice is a physician practice that meets the following conditions: Single Legal Entity. The group practice must consist of a single legal entity operating primarily for the purpose of...
by Mary Pat Whaley | Dec 21, 2009 | Collections, Billing & Coding, Day-to-Day Operations, Medicare & Reimbursement
My book on front-end collections has been doing really well and I’m pleased that a number of people have called me or emailed me with questions. Here’s one question that a number of people have asked – “Can you tell me more about knowing what...
