by Mary Pat Whaley | Jan 28, 2010 | Definitions
An ACO is an organized group of hospitals and physicians that together assume shared risk around the care it provides to patients. For a review of the pros, cons and new twists in ACOs, read the article here.
by Mary Pat Whaley | Jan 24, 2010 | Headlines, Medicare & Reimbursement, PECOS
NOTE: The date has been changed to July 5, 2011. delayed indefinitely. *********************************************************************************************************************** As of April 5, 2010 As of January 3, 2011, As of July 6, 2010, if the...
by Mary Pat Whaley | Jan 20, 2010 | Amazing Customer Service, Day-to-Day Operations, Leadership
Sometimes in the midst of making changes to improve things, we inadvertently lose the patient. Sometimes we literally lose the patient because they say “Everything is changing and I don’t like it. I’m taking my business elsewhere.” Sometimes...
by Mary Pat Whaley | Jan 17, 2010 | Day-to-Day Operations, Finance, Medicare & Reimbursement
Medicare is a federal health insurance program created in 1965 for: people age 65 or older, people under age 65 with certain disabilities, and people of all ages with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a kidney transplant) Medicare...
by Mary Pat Whaley | Jan 13, 2010 | Collections, Billing & Coding, Day-to-Day Operations, Finance
I’ve had lots of questions about financial policies since I did a webinar on patient collections last year. Here’s a short course on developing a new financial policy for your practice. The topic is addressed more comprehensively in my book. I dislike...