Participatory Medicine

Participatory Medicine is a model of medical care in which patients are active in the management of their health.  For a comprehensive article on Participatory Medicine in the AmedNews (January 2010) click here.

How to Apologize to a Patient

I like to get complaints from patients. The best situation is when I have the opportunity to meet face-to-face with the patient when they are in the office.  No, I’m not a glutton for punishment. What I like about complaints is that I get to hear directly from...

SBAR (communication format)

SBAR stands for Situation, Background, Assessment and Recomendation and is pronounced “S – BAR.” SBAR is a standard format initially utilized by nurses to bring a physician up to speed on a problem.   At some point in time, it was realized that...

SOAP Note

SOAP stands for Subjective, Objective, Assessment and Plan.  It is a standard format for documenting a patient encounter and can be used both for face-to-face encounters as well as triage phone calls. Subjective = what the patient reports as the problem, symptoms,...