Collection Agency

A collection agency collects the amount owed to a medical practice by a patient when the practice has exhausted all efforts to collect the debt.  Most practices will send the patient several statements and call the patient before “turning them over” to a...

Co-insurance

Co-insurance is a percentage of the allowable charges that the patient is required to pay at the time of service. Typically, the patient’s deductible must be satisfied before the payer will pay on a claim.

CMS 1500

The CMS 1500 (formerly called the HCFA 1500) is the form/format (paper or electronic) used to submit Medicare Part B claims.

Benefit Period (as it applies to Medicare)

A benefit period is a defined period of time in which the services a Medicare beneficiary uses are measured. It is also called a “spell of illness”.  A benefit period: starts the day a beneficiary goes into a hospital or skilled nursing facility (SNF) ends...

Balance Billing

Every health organization has a standard fee schedule that it discounts for volume health services payers such as Blue Cross or Aetna.  When one agrees to accept a discounted fee schedule, it is not legal to bill the patient the difference between your standard fee...