Note from Mary Pat: Please welcome my guest columnist Jim Smith, MBA who has written on the subject of change. His original article was written about the Washington State Department of Transportation, but he has been kind enough to let me change WSDOT to ABC Medical...
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Listservs vs Twitter: Are You Ready to Make the Step into a Brief New World?
One of the most valuable, if not THE most valuable, resource a healthcare executive has are colleagues and their collective experiences. The issues that we confront daily are what we need and want to discuss with our comrades-in-arms. The listserv is the most direct...
Twitter Will Change Healthcare! 140 Ways to Use Twitter in Healthcare
If you remember, MMP recently had a post about Twitter, and some ideas I had about the use of Twitter in a medical practice. Since then, Twitter has exploded onto the healthcare scene. Last Sunday I participated in an online Twitter online meetup discussing social...
Monday Special: 10 Critical Reminders When You Move Your Practice
I just moved a practice from one hospital campus to another - down four floors, across three blocks and up nine floors. I've done this before, but what did I learn this time? 1. Coffee & Food - whatever it takes, keep everyone caffeinated, watered and fed. It...
Monday Special: Interview with Frank Cohen, Host of “Lean Six Sigma for the Medical Practice”
I was intrigued to interview the man behind the upcoming free webinar "Lean Six Sigma for the Medical Practice." Frank Cohen, former Physician Assistant, Hospital CEO, and Consultant of 20 years is the Senior Analyst of MIT Solutions, Inc., and the host for this and...
Monday Special:17 Financial Terms Every Medical Practice Manager Should Know
I got the idea for this post from an article titled "18 Financial Terms Every Leader Should Know," by Dan McCarthy at Great Leadership. I thought it was a great post and created one of my own, borrowing a few good ones from Dan and adding examples for typical...
Monday Special: Interview with NPIdentify’s Marti Jensen
Note: Here is an updated (October 2010) list where you can find NPIs. https://nppes.cms.hhs.gov/NPPES/NPIRegistryHome.do http://nynpi.com/ http://www.npinumberlookup.org/ http://www.npinumberlookup.org http://www.npivalidator.com/ http://npidb.org/...
Monday Special: Get Some Advice From A Slacker Manager
Browsing the Web (as I usually do most Sunday nights deciding what to write about for my Monday Special) I tripped over the site "Slacker Manager" and immediately liked it! The post from Slacker Manager Phil Gerbyshak that caught my eye was one on writing effective...
Spotted! Amazing Customer Service at My Dentist’s Office
The older I get, the more I dislike going to the dentist. I don't know if it has to do with the increasing number of root canals and crowns I've needed, or if it has to do with becoming more controlling as I age and feeling totally out of control in the dentist's...
Monday Special: Seven Ways to Make Your Outlook Calendar Work Harder For You!
Note from Mary Pat: Please welcome Linda ClenDening, CMPE guest author for this post on maximizing efficiency using Outlook. Linda is COO at Premier Orthopaedics and Sports Medicine in Nashville, TN and she strives to manage internal processes well by monitoring the...
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