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The death of Google's Personal Health Record (PHR) should be a wake up call to everyone about electronic medical records (EMR) - it's not a walk in the park! Granted, the fact that EMR is very complex software is not the only reason Google Health couldn't hack...
I had a great time recently when Joe Hage of Medical MarCom interviewed me during a Twitter Chat. The topic was how medical device reps could help specialty physicians market to primary care physicians. You can read the interview here at Joe's blog. So, what is a...
At long last, my two-year contract with my current cell phone carrier is over and I am free again! Of course, I immediately turned to my son & partner Abraham for some sage smartphone advice. Here's the conversation we had. Mary Pat: What things should I...
My husband and I went to our favorite restaurant for Father's Day last week and had an unusual, but delightful experience when we were visited by Ruth. We had been to this restaurant a number of times since we moved to Cary last fall, but had never met Ruth. A petite,...
It's a stark reality - at this time in American history, we are at the (or near the) highest level of funding for health care. The Ryan Medicare proposal and continued debate inside the Beltway and by state lawmakers makes it clear that while experts estimate that by...
Do your employees "get it"? If not, add this simple form to your tool box. These three concepts - customer service, professionalism, and HIPAA - are the basis for 80% of your everyday performance issues. Tweak the language to fit your workplace, then print it. Ask...
CMS will host a national provider call on the upcoming mandatory accreditation program for all suppliers that furnish the technical component of advanced diagnostic imaging on Thursday, June 23, 2011 from 2:30 - 4:00 p.m. EST. Subject matter experts will discuss what...
Peter Polack, MD of Medical Practice Trends interviewed me recently for a series of podcasts for his site. Here's the first one, on Why Does a Physician's Practice Need a Website?
Based on a great conversation I had on LinkedIn recently, I decided to write about physician productivity models and the hybrid model (encounters and work RVUs) I developed for a hospital-sponsored family practice program. This bonus model rewards providers seeing...
My post from 2010 on how much healthcare managers make is one of my most-visited posts ever. It's time to revisit the data and talk about the direction healthcare jobs are taking. First, some clarification on Office Manager, Site Manager and...
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